About Us
Effective date: August 11, 2026
built is an online retailer focused on protein puffs, sour puffs, dessert and fruit flavors, mixed boxes, build-your-own boxes, and bundles for puff and flavor discovery, box customization, assortment review, bundle choices, and reliable post-purchase help.
What we offer
Item pages are the source for product-specific size, quantity, ingredients or materials, compatibility, care, intended use, warnings, and manufacturer information. Customers should review those details before ordering, especially where personal, dietary, allergy, age, or pet-specific considerations apply.
How we support an order
Our store pairs product information with USD checkout, free tracked shipping within the United States, a 30-day eligible-return window, exchange support, and direct customer service. The policy pages linked in the footer state the controlling details.
Practical shopping standards
We aim to keep listings understandable and the after-purchase process accessible. Products are not presented as a substitute for professional medical, nutritional, veterinary, or safety advice. Follow the label and manufacturer directions and seek qualified guidance where appropriate.
Questions are welcome
Contact us before ordering if a listed specification is unclear, or after checkout if you need help with payment, tracking, cancellation, return, exchange, refund, or a delivered-order problem.
Puff assortment purchase sequence — Store focus
The policy traces flavor and box selection through checkout, tracked delivery, returns, and assistance. It describes the store's current merchandising scope and the service standards that support a customer from review through delivery. This page applies specifically to built and its selection of protein puffs, sour puffs, dessert and fruit flavors, mixed boxes, build-your-own boxes, and bundles.
Merchant and support details
built
Email: Support@buicad.shop
Phone: 909-429-5701
Physical address: 1890 Junction Blvd, Roseville, California, 95747, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).